Help and Support
Welcome to our Help and Support Center!
We are committed to providing you with exceptional assistance to ensure your experience with us is smooth and successful. Our Help and Support Center is designed to address any questions, concerns, or issues you may have promptly and effectively.
Have Any Questions?
FAQ's
Discover our FAQ section and get answers to your questions.
What services do you offer?
We provide a range of digital services including web development, graphic design, social media management, mobile app development, and e-commerce solutions.
How can I request a quote for a project?
Simply head to our ‘Contact Us‘ page and fill out the form with your project details. We’ll get back to you with a tailored quote. We are also available to discuss on live chat. Just click the icon on bottom right. Moreover, WhatsApp feature is also available
What sets you apart from other service providers?
Our team comprises experienced professionals who are dedicated to delivering top-notch quality, unmatched creativity, and excellent customer support, ensuring your project’s success.
What is your typical project timeline?
Project timelines vary based on the scope and complexity of the project. We provide estimated timelines during the quoting process and maintain transparent communication throughout.
How can I pay for your services?
We accept various payment methods, including PayPal, Payoneer and even Local bank transfers. Details will be provided in the project proposal.
Do you offer ongoing support after the project is completed?
Yes, we provide post-project support to ensure a smooth transition and offer assistance with any issues or updates you may need.
What platforms do you develop websites for?
We develop websites for a range of platforms including WordPress, Shopify, Joomla, Magento, and custom solutions tailored to your needs.
Can you redesign an existing website?
Absolutely! We offer website redesign services to give your existing site a fresh, modern look and improved functionality.
How do I update my website's content after it's live?
Depending on the platform, we provide easy-to-use content management systems (CMS) that allow you to update and manage your website’s content efficiently.
Is my data and information secure with you?
Yes, we take data security seriously. We implement appropriate measures to protect your data and ensure it is handled in compliance with privacy regulations.
Feedback and Suggestions: We value your feedback. Share your suggestions, concerns, or compliments to help us enhance our services.
Your satisfaction is our priority. Let us know how we can help you today!
Feel free to navigate through the FAQ’s above to get the support you need. If you can’t find what you’re looking for, don’t hesitate to contact us directly. We’re here to assist you at every step of your journey.
Would you like to start a project with us?
We’re excited to embark on a successful project with you. Let’s innovate and create something amazing together at Assistant Pro.